Kip Hawley, the former head of the Transportation Security Administration (TSA) who served from 2005 to 2009, wrote a very thought-provoking article in the Wall Street Journal in this morning's Saturday Essay.
In "Why Airport Security is Broken- And How To Fix It," he confesses that security at our nation's airports simply doesn't scale. Our current system of checking every passenger and their luggage for an ever-growing list of items costs billions of dollars in time and taxpayer funds is misplacing our resources when it comes to preventing another catastrophic terrorist attack. The fact that we haven't had a terrorist attack since September 2001 might suggest that the current system works; however, Hawley argues that a more efficient system would achieve the same results with fewer resources and hassles to American passengers.
TSA has frequently criticized as being the poster child for system that doesn't scale, yet these problems exist in most of the places that we all work at. If you would like, share your firsthand experiences in the comments section.